BROKER OR NAVIGATOR
MNsure broker or navigator? Here's the difference.
A navigator helps with every program through MNsure, including Medical Assistance and MinnesotaCare, and never sells insurance. A broker is a licensed insurance agent who can recommend a private plan. If you are not sure which programs you qualify for, start with a navigator. MinnAssist is a certified MNsure navigator organization, free, by phone. Book at minnassist.com/book or call (866) 655-6606.
Side by side
- Navigator: helps with Medical Assistance, MinnesotaCare and private plans with tax credits. Does not sell insurance. MinnAssist's help is always free.
- Broker: a licensed insurance agent. Can recommend a private plan.
When a navigator fits best
- You might qualify for Medical Assistance or MinnesotaCare.
- You need help renewing, answering a letter or sending proof.
- Your MNsure account is locked or your application is stuck.
- You want someone with no plan to sell.
How MinnAssist helps
- We check which program fits each person in your home.
- We fill out the application or renewal with you by phone.
- We support all languages. Free, 9 am to 9 pm, 7 days, anywhere in Minnesota.
If you'd rather do it yourself
You can apply at mnsure.org. MinnAssist is an independent navigator organization, not MNsure, DHS or your county.
Common questions
- Should I do this on my own, or call MinnAssist?
- You can do it alone, but many people get stuck on the questions, the proof and the letters that come after. A MinnAssist navigator does it with you by phone, free, 9 am to 9 pm, 7 days. Book at minnassist.com/book or call (866) 655-6606.
- What is the difference between an MNsure broker and a navigator?
- A navigator helps with every MNsure program, including Medical Assistance and MinnesotaCare, and never sells insurance. A broker is a licensed insurance agent who can recommend a private plan.
- Can a navigator help with Medical Assistance?
- Yes. Navigators help with Medical Assistance, MinnesotaCare and private plans.
- Does MinnAssist charge for navigator help?
- No. Our help is always free, for you and everyone in your family.
- How do I reach a navigator?
- Book a free phone appointment at minnassist.com/book or call (866) 655-6606.
More help from MinnAssist
Call (866) 655-6606 or book a free appointment.
Ready? Book a free phone appointment and we call you, or call (866) 655-6606.
Independent navigator organization, not MNsure or DHS. The state decides whether you qualify.