Got a letter you don't understand? We explain it and help you answer it.

• We tell you what the letter means and if there's a deadline.
• We help you send the proofs or forms it asks for.
• If coverage ended or was denied, we help you get it back or appeal.
• If your application is stuck, we help you follow up.
• Free, 9 am to 9 pm, 7 days.

• Any letters you got from MNsure, DHS or your county.
• Your income, like recent pay stubs, if you have them.
• Names and birth dates for the people in your home.
• Missing something? Call anyway. We tell you what's needed and help you get it.

You can. Apply or renew at mnsure.org or through your county human services office. MinnAssist is an independent navigator organization, not MNsure, DHS or your county. If you'd like a person to do it with you, call us. It's free.

Should I do this on my own, or call MinnAssist?

You're not alone. In 2026, 184,963 Minnesotans lost Medical Assistance or MinnesotaCare at renewal, and 86% of them lost it over paperwork, not because they stopped qualifying (Minnesota DHS renewal data, see our renewal tracker). Don't be one of them. A MinnAssist navigator does the forms with you by phone, in your language, 9 am to 9 pm, 7 days, and follows up until it's done. Free. Call (866) 655-6606.

My letter says my coverage is ending. What do I do?

Call us right away. Often you can fix it by sending a renewal or proof, and there are deadlines.

My application has been pending for a long time. Can you help?

Yes. We help you find out what's missing and send it.

Does it cost anything?

No. Our help is always free, for you and everyone in your family.