MEMORY LOSS OR DEMENTIA
Memory problems or dementia in the family? We help you handle health coverage together.
When a loved one has memory loss or dementia, keeping track of renewals and letters gets hard. MinnAssist helps you and your family member apply for and renew Medical Assistance by phone, and keeps you on track for deadlines. Call MinnAssist at (866) 655-6606.
How MinnAssist helps
- A family member can be on the call with permission.
- We explain each letter and deadline in plain words.
- We help with renewals so coverage doesn't lapse.
- We go at your pace.
- Free, 9 am to 9 pm, 7 days.
What to have ready
- Any letters you got from MNsure, DHS or your county.
- Your income, like recent pay stubs, if you have them.
- Names and birth dates for the people in your home.
- Missing something? Call anyway. We tell you what's needed and help you get it.
If you'd rather do it yourself
You can. Apply or renew at mnsure.org or through your county human services office. MinnAssist is an independent navigator organization, not MNsure, DHS or your county. If you'd like a person to do it with you, call us. It's free.
Common questions
- Should I do this on my own, or call MinnAssist?
- You're not alone. In 2026, 184,963 Minnesotans lost Medical Assistance or MinnesotaCare at renewal, and 86% of them lost it over paperwork, not because they stopped qualifying (Minnesota DHS renewal data, see our renewal tracker). Don't be one of them. A MinnAssist navigator does the forms with you by phone, in your language, 9 am to 9 pm, 7 days, and follows up until it's done. Free. Call (866) 655-6606.
- Can I handle this for my parent with dementia?
- Call us. We explain what's needed for you to help, and do the forms with you.
- Does it cost anything?
- No. Our help is always free, for you and everyone in your family.
More help from MinnAssist
- Helping a parent
- Asset limit
- Every reason people call MinnAssist
- How to apply for Medical Assistance
- Renewal help
Ready? Call (866) 655-6606 now, or book a free appointment and we call you.
Independent navigator organization, not MNsure or DHS. The state decides whether you qualify.