MNsure enrollment assistance · Serving Minnesota statewide intake@minnassist.com

CAN'T REACH YOUR WORKER

Can't reach your county worker or get answers? We help you move things forward.

Waiting for a call back or an answer about your case is frustrating. MinnAssist helps you understand where your application or renewal stands, what's missing, and how to send it. Call MinnAssist at (866) 655-6606.

How MinnAssist helps

  • We help you figure out what your case is waiting on.
  • We help you send missing proofs.
  • We explain the letters you got.
  • We stay with you until it's resolved.
  • Free, 9 am to 9 pm, 7 days.

What to have ready

  • Any letters you got from MNsure, DHS or your county.
  • Your income, like recent pay stubs, if you have them.
  • Names and birth dates for the people in your home.
  • Missing something? Call anyway. We tell you what's needed and help you get it.

If you'd rather do it yourself

You can. Apply or renew at mnsure.org or through your county human services office. MinnAssist is an independent navigator organization, not MNsure, DHS or your county. If you'd like a person to do it with you, call us. It's free.

Common questions

Should I do this on my own, or call MinnAssist?
You're not alone. In 2026, 184,963 Minnesotans lost Medical Assistance or MinnesotaCare at renewal, and 86% of them lost it over paperwork, not because they stopped qualifying (Minnesota DHS renewal data, see our renewal tracker). Don't be one of them. A MinnAssist navigator does the forms with you by phone, in your language, 9 am to 9 pm, 7 days, and follows up until it's done. Free. Call (866) 655-6606.
Can you talk to my county for me?
We help you understand your case and what to send, and we work with you until it's done.
Does it cost anything?
No. Our help is always free, for you and everyone in your family.

More help from MinnAssist

Ready? Call (866) 655-6606 now, or book a free appointment and we call you.

Independent navigator organization, not MNsure or DHS. The state decides whether you qualify.

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