MNsure enrollment assistance · Serving Minnesota statewide intake@minnassist.com

MinnAssist is not MNsure or DHS. We help people apply for and keep coverage, for free.

RIDES TO APPOINTMENTS

Can Medical Assistance give me a ride to my appointment?

Yes. Nonemergency medical transportation (NEMT) to and from covered medical services is covered. Emergency ambulance (air or ground) is also covered. Call MinnAssist at (866) 655-6606 for free help.

What is covered

  • Nonemergency medical transportation (NEMT), to and from covered medical services only
  • Ambulance (air or ground) for emergencies

In an emergency, call 911 or go to the closest emergency room.

Not sure if it's covered?

Not sure if something is covered? Call your health plan (number on your ID card) or DHS Health Care Consumer Support at 651-297-3862 or 800-657-3672, TTY 711, Monday to Friday, 8 a.m. to 5 p.m.

Common questions

Does Medical Assistance cover rides to the doctor?
Yes. Nonemergency medical transportation to and from covered medical services is covered. Ask your health plan or call DHS Health Care Consumer Support to set it up.
Is an ambulance covered?
Yes. Emergency ambulance services (air or ground) are covered.

Source: Minnesota DHS, MHCP Member Evidence of Coverage (revised July 22, 2026), and the Medical Assistance and MinnesotaCare Member Handbook (DHS-8646). This describes fee-for-service coverage. If you are in a health plan, your plan's evidence of coverage has your exact benefits.

Need help using your benefits? Call MinnAssist free: (866) 655-6606, 7 days a week, 9 am to 9 pm.

More help from MinnAssist

Call (866) 655-6606 or book a free appointment.

Independent navigator organization, not MNsure or DHS. The state decides whether you qualify.

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